The Eastern Cape Department of Social Development and Special Programmes has issued an open tender for the appointment of a service provider to provide cleaning and hygienic services at the Ezibeleni Outreach Centre in the Chris Hani District. This Request for Bid, numbered SCMU4-26/27-0010, will run for a period of three years.
Tender Overview
- Tender Number: SCMU4-26/27-0010
- Organ of State: Eastern Cape – Social Development and Special Programmes
- Tender Type: Request for Bid (Open Tender)
- Province: Eastern Cape
- Date Published: Monday, 5 October 2026
- Closing Date: Wednesday, 11 November 2026 at 11:00
- Briefing Session: Wednesday, 14 October 2026 at 11:00
- Briefing Venue: Ezibeleni One Stop Centre/Ezibeleni Service Office, Komani
- Contract Duration: Three (3) years
- Place of Service: Ezibeleni One Stop Centre, Ezibeleni, Komani
- Submission Method: Tender box at Department of Social Development Offices, Albertinah Sisulu House, 7 Beatrice Street, King Williams Town
Scope of Work
The successful bidder will render cleaning and hygienic services for the entire Ezibeleni Outreach Centre facility. Key requirements include:
- Providing cleaning equipment, material, garden equipment, and transport for staff.
- Cleaning services to take place 7 days a week from 07h00 to 20h00.
- Cleaning of 2 bathrooms, 5 showers, 14 toilets, 1 dormitory, 1 main bedroom, 1 staff room, 4 kitchens, 1 gym, 1 hair salon, 2 reception areas, 1 computer room, 1 dining hall, 7 bedrooms, 15 offices, 1 TV room, 1 archive, 1 linen room, 3 craft rooms, 2 stock rooms, 1 server room, 1 play therapy room, 1 group therapy room, 1 sick bay, and 1 educate room.
- Gardening services for flower beds, lawns, and courtyard.
- Daily, weekly, twice a month, monthly, half-yearly, and quarterly cleaning tasks as specified.
- Supply and installation of soap dispensers, sanitary pad bins, and rodent bait stations.
- Fumigation and pest control services quarterly.
- Medical waste removal and disposal.
- Provision of 2-ply SABS approved toilet paper.
- Cleaning of GG vehicles.
- Supervisor to report to the Centre Manager and submit monthly cleaning site reports.
- Health and safety plan submission within one month of signing the contract.
- Criminal record clearance and TB screening for all employees deployed at the centre.
- Subcontracting a minimum of 30% of the contract value to targeted designated groups where possible.
Mandatory Documents Required
Bidders must submit several mandatory documents, including:
- Completed and signed SBD1 and SBD4.
- Signed Joint Venture/Consortium agreement with roles and responsibilities (if applicable).
- Proof of CSD registration of the Joint Venture/Consortium as a single entity (if applicable).
- Completed Annexure C and D.
- Proven track record of a minimum of one year’s experience in cleaning and gardening services.
- Copy of a signed contract, purchase order, or award letter and a letter from an institution confirming satisfactory cleaning and garden services.
- Salaries of cleaners in accordance with Sectoral Determination 1 of the Department of Labour.
- Valid Tax Compliance Status PIN.
- CSD registration.
- Bank rating certificate.
- Company registration documents.
- Certified ID copies of directors.
- B-BBEE certificate or sworn affidavit.
Evaluation Criteria
The bid will be evaluated in two stages. Stage 1 is pre-qualification criteria, where bidders must meet all mandatory requirements to proceed. Stage 2 is evaluation as per PPPFA using the 80/20 preference point system, with 80 points for price and 20 points for specific goals. Specific goals include gender (women ownership) 6 points, no franchise (black ownership) 1 point, disability 4 points, locality (Chris Hani District) 3 points, and youth 6 points. Bidders must complete SBD 6.1 to claim preference points.
Enquiries and Tender Documents
- Specification Enquiries: Mr. T. Masangwana at 082-814-3433 or tozamile.masangwana@ecdsd.gov.za.
- Document Enquiries: Ms. V. Matha at 064-608-2853 or veliswa.matha@ecdsd.gov.za, Ms. N. James at 078-683-7883 or noludwe.james@ecdsd.gov.za, Mr. M. Vukubi at 082-779-9347 or mpendulo.vukubi@ecdsd.gov.za.
Related opportunity: Mossel Bay Municipality Seeks Supplier for Refuse Bags
Document Downloads and Enquiries
For technical enquiries, contact Veliswa Matha at 064-608-2853 or veliswa.matha@ecdsd.gov.za. Access the complete bid documentation below:
Bidders are advised to review the full document for detailed specifications and returnable schedules before the closing date.
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