StepApp (stepapp.co.za)
Last Updated: 17/02/2026
1. Introduction
This Cookie Policy explains how StepApp (owned and managed by Jthoka and Brainergy Marketing Solutions) uses cookies and similar technologies on stepapp.co.za (the “Platform”).
This policy should be read together with our Privacy Policy and is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act.
By continuing to use our Platform, you consent to the use of cookies as described in this policy, unless you disable them through your browser settings.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions.
Cookies do not typically contain information that personally identifies you, but personal information that we store may be linked to information stored in and obtained from cookies.
3. Why We Use Cookies
StepApp uses cookies for the following purposes:
3.1 Essential Cookies
These cookies are necessary for the proper functioning of the Platform. They enable core features such as page navigation and access to secure areas.
The Platform cannot function properly without these cookies.
3.2 Performance and Analytics Cookies
These cookies collect aggregated information about how visitors use the Platform, such as:
- Pages visited
- Time spent on the Platform
- Error messages encountered
This information is used to improve the functionality, usability and performance of the Platform. The data collected is aggregated and does not directly identify individual users.
3.3 Functional Cookies
These cookies allow the Platform to remember choices you make, such as preferences or previously entered information, in order to enhance your user experience.
4. Third-Party Cookies
We may use third-party service providers to assist in analysing Platform usage and performance. These third parties may set cookies on your device when you visit our Platform.
StepApp:
- Does not control the operation of third-party cookies;
- Is not responsible for the privacy practices of third-party providers.
Users are encouraged to review the privacy and cookie policies of any third-party services used in connection with the Platform.
5. Managing and Disabling Cookies
You have the right to accept or refuse cookies.
Most web browsers allow you to:
- View what cookies are stored;
- Delete cookies;
- Block cookies from specific websites; or
- Block all cookies.
Please note that disabling certain cookies may affect the functionality and performance of the Platform.
Instructions for managing cookies can usually be found in your browser’s “Help” section.
6. Lawful Basis for Processing
To the extent that cookies involve the processing of personal information, such processing is conducted in accordance with the Protection of Personal Information Act.
Where required, we rely on user consent for the use of non-essential cookies. Continued use of the Platform after being notified of cookie usage constitutes consent, unless cookies are disabled through browser settings.
7. Data Protection and Security
Any information obtained through cookies is processed in accordance with our Privacy Policy. We implement reasonable technical and organisational measures to safeguard such information.
8. Updates to This Cookie Policy
StepApp reserves the right to amend this Cookie Policy from time to time to reflect operational, legal or regulatory changes. Updated versions will be published on the Platform with a revised effective date.
Continued use of the Platform following such amendments constitutes acceptance of the updated policy.