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    CSOS Seeks Employee Wellness Service Provider

    MoBy No Comments3 Mins Read

    The Community Schemes Ombud Service (CSOS) invites suitably qualified and experienced service providers to submit proposals for the provision of Employee Wellness Services within the CSOS for a period of three (3) years.

    CSOS Seeks Employee Wellness Service Provider

    CSOS is established in terms of the Community Schemes Ombud Services Act 2011 to regulate the conduct of parties within community schemes and ensure good governance. The organisation requires an experienced service provider to deliver an Employee Wellness and Health Programme (EWHP) to all staff across head office and all regional offices.

    Scope of Work and Service Requirements

    The successful service provider will deliver:

    • Programme review and policy support
    • On-site clinic services including occupational health, injury care and preventive care
    • HIV/AIDS and communicable disease programme
    • Life skills, stress management and work-life balance training
    • Programme coordination and monitoring
    • A minimum of two wellness days per year with voluntary medical testing
    • Confidential, multilingual counselling services available 24/7/365
    • Access to telephonic, virtual and face-to-face psychosocial counselling
    • Financial, legal and health advice to staff and immediate family

    Mandatory Requirements for Bidders

    Bidders must submit the following compulsory documents:

    • Certificate of membership with the Health Professions Council of South Africa (HPCSA) for the Director or Project Lead
    • Valid B-BBEE certificate or Sworn Affidavit
    • Proof of registration on the National Treasury Central Supplier Database (CSD)
    • Valid Tax Compliance Status PIN
    • Completed and signed SBD 1, SBD 3.3, SBD 4 and SBD 6.1 forms

    Functional Evaluation Criteria and Scoring

    Bidders will be evaluated on functionality with a minimum qualifying score of 65%. The criteria include:

    • Organisational experience and capability in employee wellness programmes (20 points)
    • Approach and methodology addressing all nine areas of the scope of work (30 points)
    • Capacity and experience of the Project Lead (10 points)

    Price and Preference Point Evaluation

    The 80/20 preference point system will apply, with 80 points allocated for price and 20 points for specific goals. Preference points will be awarded for EME or QSE owned by 51% or more Black women, youth, persons with disabilities or military veterans (17 points), EME or QSE owned by 51% Black people living in rural or underdeveloped areas (1 point), EME or QSE Cooperative owned by 51% or more Black people (1 point) and EME or QSE owned by 51% or more Black people in general (1 point).

    Related opportunity: Lesedi Municipality Tender: Employee Wellness and Medical Services

    How to Submit Your Proposal

    Submit your completed proposal in a sealed envelope marked with the bid number and description to the Bid Box at the Community Schemes Ombud Service, Ground Floor, Die Anker Building, 1279 Mike Crawford Road, Centurion, 0157, before 13 October 2026 at 12:00. Late submissions will not be accepted.

    Tender Documents:
    Download the full tender document here

    Enquiries:
    Contact Person: Ntokozo Hlangwane / Rapule Tisane
    Email: tenders@csos.org.za / Rapule.Tisane@csos.org.za
    Telephone: 010-593-0533

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