The Department of Public Service and Administration (DPSA) invites qualified service providers to submit bids for the appointment of a provider to render an Employee Health and Wellness Programme (EHWP) and Primary Health Care Services (PHCS). This strategic 36-month contract aims to promote employee wellness, address psycho-social wellbeing, and improve overall productivity across the department.
Scope of Services
The successful bidder will support approximately 400 employees across DPSA offices in Pretoria (Batho Pele House) and Cape Town (120 Plein Street and Parliamentary Towers). Key deliverables include:
- Provision of 24/7/365 telephonic counselling for employees and their immediate families.
- Implementation of a secure, electronic case management and reporting system.
- Strict compliance with the Protection of Personal Information Act (POPIA).
- Delivery of primary health care services on a variable fee-for-service basis and psychosocial support via a capitation model.
Key Dates and Deadlines
- Date Published: Thursday, 10 September 2026
- Closing Date: Friday, 2 October 2026 at 11:00
- Contract Duration: 36 months
Compulsory Briefing Session
Attendance at the pre-tender briefing is strictly mandatory. Bidders failing to attend and register their proposals at the DPSA reception will be automatically disqualified from the evaluation process.
- Date: Friday, 18 September 2026
- Time: 10:00
- Venue: 3rd Floor Boardroom, Auditorium, Batho Pele House, 546 Edmond Street, Arcadia, Pretoria
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Mandatory Requirements
- Proof of registration on the Central Supplier Database (CSD)
- Certified copies of identity documents and qualifications of team members
- Proposal signed by designated responsible person
- Abridged Curriculum Vitae of each team member with proof of professional body membership
- Detailed Project Implementation Plan
- Minimum three written references from clients
- Proof of registration of practitioners with accredited statutory bodies (HPCSA, SACSSP, SANC)
- Fully completed Annexure B
- Completed and signed attendance certificate from compulsory briefing session
Submission Requirements
Completed bid documents must be sealed in an envelope clearly marked with the bid number and description. Proposals must be deposited in the submission register at the DPSA reception before the strict closing deadline. Late, emailed, or faxed submissions will not be accepted.
Enquiries and Documentation
For technical or procedural queries, contact Lorraine Masenya at 012-336-1126 or lorraine@dpsa.gov.za. Download the complete tender documentation here:
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