The KwaZulu-Natal Department of Human Settlements has issued an open tender (ZNB161/2026/27HSE) to appoint a qualified service provider for 24-hour security guarding services. This strategic 36-month contract ensures the continuous protection of personnel, assets, and infrastructure at the Eagle Building in Durban Central.
Scope of Security Services
The successful bidder will be responsible for comprehensive, round-the-clock site security. Key operational deliverables include:
- Manning access control points and monitoring all entry and exit activities.
- Conducting regular, documented foot patrols of the premises.
- Responding promptly to alarms, emergencies, and unauthorized access incidents.
- Maintaining accurate daily occurrence books and incident reporting logs.
Compulsory Briefing Session
Attendance at the official briefing session is strictly mandatory. Failure to attend and sign the register will result in the immediate disqualification of the bid. The session is scheduled for Wednesday, 14 October 2026, at 11:00. It will be held at the Residence Hall, Inkosi Albert Luthuli Central Hospital, 800 Vusi Mzimela Road, Cato Manor, 4091.
Mandatory Documents Required
Bidders must submit several mandatory documents, including:
- Completed and signed SBD 1 (Invitation to Bid).
- Completed and signed SBD 4 (Declaration of Interest).
- Completed and signed SBD 6.1 (Preference Points Claim Form).
- Completed Pricing Schedule (SBD 3).
- Completed Section D (Official Briefing Session Certificate).
- Completed Section J (Authority to Sign a Bid).
- Copy of valid proof of company registration with PSIRA.
- Copy of valid Director PSIRA Certificate.
- Valid Letter of Good Standing from PSIRA.
- Valid Letter of Good Standing from the Department of Labour for COIDA (Security Services).
- Proof of Public Liability Funds up to a minimum of R1,000,000.00.
- Certified ID copies of directors.
- CSD registration by bid closing date.
- A comprehensive company profile or proposal with traceable references.
- Detailed curriculum vitae of all key personnel (where applicable).
- Documentary proof of completed projects.
- A minimum of one to five reference letters for similar work done in the last five years, each with a project value of not less than R1,000,000.00.
Evaluation Criteria
Proposals will undergo a two-stage adjudication process. Bidders must first meet all administrative and functionality thresholds. Qualifying bids will then be evaluated using the 80/20 preferential procurement system, allocating 80 points for price competitiveness and 20 points for specific transformation goals, including B-BBEE contribution and local enterprise development.
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Submission Guidelines and Documents
Sealed bid envelopes, clearly marked with the tender number and description, must be deposited in the designated bid box at the Department of Human Settlements, 353-363 Dr Pixley Ka Isaka Seme Street, Durban Central, 4001. The strict closing time is 11:00 on Tuesday, 03 November 2026. For technical enquiries, contact Sizwe Mkhize at 031-336-5241 or sizwe.mkhize@kzndhs.gov.za.
Prospective bidders can access the complete documentation via the official National Treasury eTender portal:
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