Gqeberha, Eastern Cape – The Mandela Bay Theatre Complex (MBTC) has issued an open tender (MBTC-SCM/T03/2026) for the appointment of a professional service provider to deliver Total Facilities Management (TFM) services for a period of three years. This procurement aims to ensure the effective maintenance, management, and operation of the theatre complex’s facilities and infrastructure.
Project Scope and Service Requirements
The successful bidder will provide comprehensive TFM services, including:
- Condition assessments, maintenance planning, and lifecycle planning (Phase 1)
- Building maintenance and repairs (plumbing, electrical, general building)
- Building upgrades and refurbishments
- Cleaning and janitorial services
- Landscaping and grounds maintenance
- Security and surveillance services
- Energy management and conservation
- Waste management
- Stage management services
- Fencing of premises
- Institutional branding
- Fleet and ancillary management
The service provider will also establish a dedicated TFM Contact Centre and implement an Information Management System.
Mandatory Requirements
Bidders must meet strict mandatory criteria or face disqualification:
- Public Liability Insurance minimum cover of R20 million
- Professional Indemnity Insurance minimum cover of R10 million
- Fidelity Guarantee Insurance minimum cover of R5 million
- Valid Letter of Good Standing from the Compensation Fund
- Proof of SAFMA Membership or equivalent Facilities Management professional accreditation
- Valid tax compliance status PIN
- Central Supplier Database (CSD) registration
Compulsory Site Briefing Session
A compulsory site briefing session will be held on Wednesday, 14 October 2026 at 11:00 at Corner John Kani and Winston Ntshona Street, Central, Gqeberha. Attendance is mandatory, and only bidders who attend and sign the official attendance register will be eligible to submit a bid. Enquiries may be directed to Lutho Daweti at lutho@mandelabaytheatre.co.za or 069 831 8200.
Submission Details
Proposals must be emailed to scm@mandelabaytheatre.co.za with the subject line clearly stating “TENDER NO. MBTC-SCM/T03/2026”. The closing date is Friday, 30 October 2026 at 11:00. Late submissions will not be accepted. Tender validity is four months from the closing date.
Evaluation Criteria
The evaluation follows a three-stage process:
- Stage 1: Mandatory requirements
- Stage 2: Functionality evaluation (minimum 70/100 threshold) – Methodology (40 points), Qualification and experience of key staff (30 points), Company experience (30 points)
- Stage 3: Price and specific goals (80/20 preference point system)
Specific goals allocation includes youth, women, and black ownership (up to 4 points each), people living with disabilities (4 points), and locality (4 points for Nelson Mandela Bay Metro).
Document Link
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