The Greater Kokstad Municipality invites experienced travel agencies to bid for travel and accommodation arrangement services over a 36-month period. This open tender (GKM 15-26/27) offers a substantial opportunity in KwaZulu-Natal’s travel management sector.

Tender Overview and Contract Duration

The successful bidder will provide comprehensive travel management services for councillors, staff, and associates of the municipality. The contract spans 36 months, subject to annual performance reviews and compliance with service level agreements.

Scope of Work and Travel Volumes

The appointed travel management company will handle:

  • Domestic air travel bookings and reservations
  • Accommodation arrangements nationwide
  • Car rental and shuttle services
  • Conference and event bookings
  • After-hours and emergency travel assistance
  • Monthly reporting on travel expenditure and savings

Based on 2025/2026 figures, the municipality processes approximately 369 transactions annually, valued at over R2.5 million, covering air travel, accommodation, car hire, and conferences.

Mandatory Requirements and Pre-Qualification

Bidders must submit the following mandatory documents:

  • Proof of registration with IATA (International Air Transport Association)
  • Valid tax compliance status and CSD registration
  • Completed MBD 1, 4, 6.1, 8, and 9 forms
  • Proof that the company and directors do not owe municipal rates for over 90 days
  • Detailed CSD report not older than three months

Two-Stage Evaluation Process

Stage 1: Functionality Assessment (100 points)
Bidders must achieve a minimum threshold of 60 points. Criteria include company experience (40 points), key personnel CVs (20 points), methodology presentation (20 points), and ASATA registration (20 points).

Stage 2: Price and Specific Goals (80/20)
Qualifying bidders proceed to evaluation based on price (80 points) and specific goals (20 points), including ownership and locality within Kokstad Municipality or KwaZulu-Natal.

Compulsory Briefing Session

A compulsory briefing and clarification session will be held on Friday, 02 October 2026 at 11:00 at the Adam Kok III Building, 75 Hope Street, Kokstad. Non-attendance will result in disqualification.

Related opportunity: ELIDZ Seeks International Travel Service Provider

Submission Details and Contact Information

Submit sealed tenders marked “GKM 15-26/27” to the tender box at the Reception Area, 75 Hope Street, Kokstad, before Friday, 23 October 2026 at 12:00. Late, emailed, or faxed bids will not be considered.

For enquiries, contact Ms. A. Mahlaka at 039 797 6743 or Andiswa.Mahlaka@kokstad.gov.za.

Tender Documents

This tender supports local economic development through preferential procurement, with specific goals rewarding businesses located within the Greater Kokstad Municipality and KwaZulu-Natal Province.


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