The Road Accident Fund (RAF) has published Request for Quotation PR10115196 seeking a suitable service provider to deliver comprehensive cleaning services for its Polokwane Customer Experience Centre (CEC). This six-month contract opportunity was issued on 18 March 2026, with a closing date of 24 March 2026 at 09:00 AM.
Tender Scope and Requirements
The successful bidder will provide complete cleaning services including daily office maintenance, consumables, equipment, and labour for the 400sqm ground floor facility. The contract period runs for six months commencing 07 April 2026, with services required Monday to Friday from 07:00 to 15:00.
Mandatory Compliance Criteria
Tenderers must meet strict mandatory requirements:
- Valid Certificate of Good Standing under COIDA for cleaning services
- Minimum of one reference letter demonstrating relevant cleaning experience with full contactable details
- CSD registration is mandatory for all suppliers
Scope of Work Overview
The cleaning services encompass multiple activity categories:
- Daily activities including floor maintenance, dusting, waste disposal, and entrance cleaning
- Weekly and monthly tasks such as machine scrubbing, carpet vacuuming, and furniture polishing
- Two deep cleaning sessions during the contract period
- Ad-hoc services available on request at specified rates
Equipment and Consumables Supply
The service provider must supply all necessary equipment and consumables including sanitary bins, dispensers, industrial vacuum cleaners, cleaning trollies, and all cleaning chemicals. All products must be SABS approved, with Material Safety Data Sheets displayed on site.
Evaluation Criteria: 80/20 System
Quotations will be evaluated using the 80/20 preferential procurement framework:
- 80 points allocated for price
- 20 points allocated for specific goals (HDI ownership, women ownership, persons with disabilities)
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Submission and Compliance Notes
All quotations must be emailed to Rfq-Menlyn.procurement@raf.co.za by 24 March 2026 at 09:00. Late submissions will not be accepted. Suppliers must complete and sign all annexures, including Standard Bidding Documents. The RAF prohibits gifts or hospitality to officials, with fraud reporting via 0800 005919.
Tender Documents:
- Main RFQ Document
- SBD 6.1 Preference Points Form
- SBD 4 Bidders Disclosure
- Security Measures Annexure
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