South African Airways (Pty) Limited (SAA) has issued a formal Request for Proposal (RFP GSM012/2026) for the supply and delivery of premium coffee, hot chocolate, specialty teas, and dry goods for its in-flight services. This strategic national procurement initiative aims to elevate the passenger experience by securing high-quality, aviation-compliant beverage and dry goods solutions for SAA’s cabin service operations.
Scope of Supply
The successful service provider will be responsible for the consistent sourcing, packaging, and delivery of inflight consumables. Key deliverables include:
- Supply of premium roasted coffee, hot chocolate, and a curated selection of specialty teas.
- Provision of associated dry goods as specified in the annexure.
- Strict adherence to aviation food safety, hygiene, and packaging standards to ensure product integrity at high altitudes.
- Reliable, scheduled deliveries to SAA’s designated catering and logistics hubs.
Mandatory Documents Required
Bidders must submit several mandatory documents, including:
- Completed and signed SAA SBD 1 (Invitation to Tender).
- SAA SBD 2 (Tax Clearance Certificate).
- SAA SBD 3.1 (Pricing Schedule – Firm Price).
- SAA SBD 4 (Declaration of Interest).
- SAA SBD 6.1 (Preference Points Claim Form).
- SAA SBD 7.1 (Contract Form – Purchase of Goods/Works).
- SAA SBD 8 (Declaration of Past SCM Practices).
- Certificate of Origin for coffee and tea variants.
- Valid food safety certification such as HACCP, ISO 22000, or FSSC 22000.
- Valid Letter of Good Standing from the Department of Employment and Labour (COIDA).
- Company profile demonstrating proof of local offices, physical infrastructure, and presence within South African retail markets.
- Detailed product list and technical specifications for each item.
- Product labels or mock-up labels for review.
- Shelf-life information and storage requirements.
- Proof of authorised distribution where branded products are supplied.
- Delivery capability, lead times, and contingency arrangements.
- CSD registration report.
- Valid B-BBEE Certificate or Sworn Affidavit.
- Certified company registration documents.
- Certified ID copies of shareholders.
- Cancelled cheque or stamped bank confirmation letter.
Related opportunity: ATNS Seeks Catering Provider for King Shaka and KZN Airports
Evaluation Criteria
Proposals will undergo a rigorous multi-stage evaluation process. Bidders must first meet all administrative and functional prerequisites, including product sampling and quality verification. Qualifying bids will then be adjudicated based on price competitiveness, technical capability, supply chain reliability, and specific transformation goals in line with the Preferential Procurement Policy Framework Act.
Submission Guidelines
There will be no briefing session for this procurement. Completed proposal documents must be submitted in a sealed envelope, clearly marked with the RFP number and description, and delivered to the SAA Head Office at 32 Jones Road, Airways Park, Johannesburg (Kempton Park/Isando), 1627. The strict closing time is 16:00 on Thursday, 15 October 2026. Late, faxed, or emailed submissions will not be accepted. For technical enquiries, contact Lethabo Ntlekoana at 011-978-2149 or LethaboNtlekoana@flysaa.com.
Document Downloads
Prospective bidders can access the complete RFP documentation free of charge via the official National Treasury eTender portal:
- Annexure 1 – Specification for Supply of Inflight Coffee, Tea, and Dry Goods
- RFP GSM012-2026 – Coffee, Dry Goods and Specialty Teas for Inflight Services
- Revised SBD 4 – Annexure 2
Stay Updated
Want to stay informed about more tenders, funding opportunities, and business tips? Follow our updates on the StepApp Network:
- WhatsApp Channel: Follow StepApp Updates
- WhatsApp Channel: Follow StepApp Catering Tenders
- WhatsApp Group: Join here
- Facebook Page: Follow us
- LinkedIn Profile: Connect with StepApp
- X (Twitter): Follow StepApp SA on X
