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    SASSA Seeks Shops and Retailers for Social Relief Panel

    MoBy No Comments3 Mins Read

    The South African Social Security Agency (SASSA) North West Region has issued an open tender (SASSA10-26-GA-NW) to establish a panel of accredited shops and retailers. This 36-month contract focuses on issuing Social Relief of Distress (SRD) items to approved beneficiaries through the redemption of SASSA manual vouchers.

    Scope of Services

    Appointed retailers will provide essential grocery items and necessities to qualifying beneficiaries. Key operational expectations include:

    • Maintaining adequate stock of approved SRD items at all times.
    • Processing SASSA manual vouchers efficiently and securely.
    • Entering into a formal Service Level Agreement (SLA) with the SASSA North West Region.
    • Note that there is no guaranteed minimum number of beneficiaries or transactions.

    Briefing Session Details

    A non-compulsory virtual briefing session will be hosted via Microsoft Teams on Tuesday, 13 October 2026. Prospective bidders are encouraged to attend to gain clarity on the accreditation process, voucher redemption mechanics, and SLA expectations.

    Mandatory Documents Required

    Bidders must submit several mandatory documents, including:

    • Proof that the business is operational (proof of sale for items selected by customers, not older than 6 months, in the name of the bidder).
    • Proof of physical address of the business (certified within 6 months):
    • If the shop is owned by the bidder: Municipal bill in the name of the bidder or signed letter from the Tribal Authority.
    • If the shop is not owned by the bidder: Valid lease agreement accompanied by a municipal bill of the lessor or a letter from the Tribal Authority in the name of the lessor.
    • Proof of registration on the Central Supplier Database (CSD).
    • Valid Tax Compliance Status PIN.
    • Fully completed and signed Standard Bidding Document Forms (SBDs).
    • Valid B-BBEE Certificate or Sworn Affidavit.
    • CSD registration number.
    • Company registration documents (CIPC).

    Related opportunity: ATNS Seeks Catering Provider for King Shaka and KZN Airports

    Submission Guidelines

    Sealed proposals must be deposited in the designated bid box at SASSA House, Mega City Building, Corner Sekame and Dr James Moroka, Mmabatho, 2735. The strict closing time is 11:00 on Tuesday, 27 October 2026. For SCM enquiries, contact Lucky Moloto at 018-397-3426 or luckymo@sassa.gov.za.

    Document Downloads

    Access the complete Terms of Reference and bid documentation via the official National Treasury eTender portal:

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