The Municipal Infrastructure Support Agent (MISA) has issued a Request for Quotation (RFQ) for the provision of Employee Health and Wellness (EHW) management services. This tender, reference number MISA/REQ/01347/2026/2027, seeks a qualified service provider to support the psychological and physical wellbeing of its employees for a 12-month period .
MISA is a government agency that provides technical support and capacity building to municipalities to improve infrastructure service delivery. Employee wellness is critical for a productive workforce, and this service aims to prevent harm, promote health, resolve occurrences, and foster a positive organisational culture .
Essential Tender Details
- Tender Number: MISA/REQ/01347/2026/2027
- Organ of State: Municipal Infrastructure Support Agent
- Closing Date: 30 July 2026, at 11:00 AM
- Briefing Session: None
Scope of Services
The appointed service provider will deliver a comprehensive EHW programme aligned with the DPSA Employee Health and Wellness Strategic Framework, covering :
- 24/7/365 Professional Psycho-Social Support: Toll-free call centre with counselling sessions per employee
- Short-term Psycho-Social Counselling: Up to twelve face-to-face sessions per employee per annum
- Critical Incident Stress Debriefing: Group sessions (25 employees per session)
- Mental Health Referrals: For symptoms or disorders like depression, stress, and anxiety
- Team Enrichment Sessions: Minimum of 3 sessions per year (stress management, substance abuse, financial management, retirement preparation)
- Management Coaching: Leadership and management skills sessions (4 workshops per annum)
- Climate Survey: Annual survey with comprehensive report and implementation plan
- Utilisation Reporting: 12 monthly reports and 1 annual report
Mandatory Requirements
- Key personnel must be professionally registered with HPCSA (Health Professions Council of South Africa)
- All bidders must complete all SCM SBD forms
Evaluation Criteria (Functionality)
Bids will be scored on a total of 100 points, with a minimum threshold of 70 points required to proceed:
- Company Experience (20 points): Minimum 5 years’ experience in EHWP services, with 3-5 relevant projects supported by reference letters
- Team Leader (20 points): Qualification (5 points) and experience (15 points) in Clinical/Counselling Psychology at supervisory level
- Resource 1, 2, and 3 (15 points each): Qualifications and experience of three professional psychologists registered with HPCSA
- Project Plan/Proposal (15 points): Coverage of all 8 services listed in the scope of work and alignment with DPSA Framework
Specific Goals and Preference Points
Preference points will be awarded for:
- Women-owned (51% or more): 5 points
- Disability-owned: 5 points
- Youth-owned (18-35 years, 51% or more): 5 points
- B-BBEE Status Level 1-2 (QSE or EME): 5 points
Submission Instructions
Bids must be deposited in the bid box at MISA Head Office, 1303 Heuwel Avenue, Riverside Office Park, Letaba House, Centurion, Pretoria, by the closing date.
Related opportunity: Okhahlamba Municipality Seeks Panel of Occupational Health Professionals
Enquiries
- Contact Person: Katlego Maredi
- Email: katlego.maredi@misa.gov.za
- Telephone: 012-858-5375
Closing Date: 30 July 2026 at 11:00 AM
Download Official Tender Documents
Bid Document:
REQ01347 EHWP.pdf
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