The Eastern Cape Department of Health (ECDoH) has issued an open tender (SCMU3-26/27-0040-BCM) for the rendering of comprehensive cleaning services at Frere Tertiary Hospital in the Buffalo City Metro. This strategic 36-month contract aims to maintain the highest standards of hygiene, infection control, and operational safety within a critical clinical environment, directly supporting the province’s healthcare delivery mandate.

Scope of Cleaning Services

The successful service provider will be responsible for deploying a dedicated, fully compliant workforce to manage daily cleaning operations. Key deliverables include:

  • Provision of 35 cleaners to work on a daily basis, Monday to Sunday, from 08:00 to 17:00.
  • Ensuring a fair distribution of gender within the cleaning team composition.
  • Supplying all necessary protective clothing and identification tags for the staff.
  • Adhering strictly to Occupational Health and Safety regulations and National Core Standards for clinical environments.
  • Note: The hospital facility will provide all cleaning equipment, machinery, consumables, and waste disposal bags. The contractor is solely responsible for human resources and protective gear.

Mandatory Compliance Requirements

To be considered responsive, bidders must submit a complete and compliant documentation package. Essential submissions include:

  • A valid Central Supplier Database (CSD) registration report reflecting an active MAAA status.
  • A current SARS Tax Compliance Status PIN.
  • A valid B-BBEE certificate or sworn affidavit.
  • Proof of at least one year of cleaning services experience in the public or private sector, supported by client reference letters on official letterhead indicating contract value and duration.
  • A firm commitment to utilize a 100% local workforce for the facility.

Evaluation and Preference Criteria

Proposals will be adjudicated in accordance with the Preferential Procurement Policy Framework Act, utilizing the 80/20 preference point system. Eighty points are allocated for price competitiveness. The remaining twenty points are awarded for specific transformation goals, including:

  • Black ownership and women ownership.
  • Youth involvement and ownership by persons with disabilities.
  • Military veterans ownership.
  • Locality ownership within the Buffalo City Metro (BCM).
    Pricing must be firm for the first year, with any subsequent adjustments strictly aligned with the Sectorial Determination for cleaners.

Related opportunity: ATNS Eastern Cape 5-Year Cleaning Services Tender

Submission Guidelines

There will be no briefing session for this procurement. Bidders must note a critical submission condition: all bids must be submitted exclusively via the National Treasury e-Tender portal. Physical, emailed, or faxed submissions will not be accepted under any circumstances. The strict closing time is 11:00 on Monday, 16 November 2026. Submitted bids must remain valid and open for acceptance for a period of 120 days from the closing date. For technical or procedural enquiries, contact Mr. A Ngqwebo at 043-709-2583 or alex.ngqwebo@echealth.gov.za.

Prospective bidders can access the complete tender documentation and submit their proposals via the official portals:


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