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NHBRC Seeks Managed Infrastructure Services Provider

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The National Home Builders Registration Council (NHBRC) invites proposals for the appointment of a qualified service provider to deliver a fully integrated managed infrastructure solution. This five-year contract aims to support the NHBRC’s operational, regulatory, and digital transformation requirements through a secure, scalable, and resilient ICT environment .

Tender Overview

Tender Number: NHBRC 08
Organ of State: National Home Builders Registration Council
Province: National
Closing Date: 2 October 2026 at 11:00
Contract Duration: Five (05) years
Validity Period: 90 days

A non-compulsory virtual briefing session will be held on 11 September 2026 at 11:00.

Comprehensive Scope of Work

The appointed service provider will assume end-to-end accountability for service delivery, performance, availability, and continuous improvement across all infrastructure components. The solution must cover:

  • Managed Hosting and Infrastructure (IaaS): Provision and management of enterprise-grade virtualised infrastructure, including compute, storage, and networking
  • Network and Connectivity Services: Resilient WAN solution connecting all NHBRC sites with dual connectivity per site
  • Infrastructure Security and Monitoring: Implementation and management of security controls, including ISO/IEC 27001 compliance
  • Backup, Disaster Recovery and Business Continuity: Implementation of a 3-2-1-1-0 backup strategy with immutable repositories
  • Unified Communications and Collaboration: Microsoft Teams voice enablement with Direct Routing or equivalent
  • Service Management and Governance: ITIL-aligned processes with defined SLAs

Mandatory Requirements

Bidders must meet the following non-negotiable criteria:

  • Valid ISO/IEC 27001 certification relevant to the proposed services
  • Active OEM partnerships for hosting, networking, and unified communications
  • Data centre certification meeting Tier III (Uptime Institute) or TIA-942 Rated 3 standards
  • ICASA licence (ECS/ECNS) or ISPA membership
  • Audited financial statements for the last three financial years

Evaluation Process

The bid will be evaluated in three stages. Only bidders fully compliant with Stage 1 and achieving a minimum of 70 out of 100 points in Stage 2 (Functional Evaluation) will proceed to Stage 3. The contract will be awarded using the 90/10 preference point system.

Related opportunity: Broadband Infraco Seeks Security Guarding & Escorting Panel

Submission Requirements

All proposals must be submitted online via the eTender Portal. Bidders must complete the pricing schedules in Annexures C to H, with all prices inclusive of VAT and fixed for Year 1.

Document Links:

  1. Download Terms of Reference
  2. Download SBD Forms
  3. Download e-Submission Manual
    Submit Here

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