Msunduzi Local Municipality has issued an open tender (SCM 3 OF 26/27) for the comprehensive re-development of its corporate website. This strategic digital transformation initiative targets experienced web development agencies to enhance e-government service delivery and citizen engagement in Pietermaritzburg.
Scope of Works and Digital Transformation
The appointed Service Provider will be responsible for delivering a fully re-developed, modern corporate website that aligns with municipal branding and enhances digital service delivery.
Key deliverables include:
- Design and Development: Responsive, accessible website with full front-end and back-end development using PHP/Laravel Framework and WordPress CMS.
- Content Migration: Transfer of existing content to the new platform.
- System Integration: API integration with municipal systems including CRM, ERP, and GIS.
- Web Application Features: Online bill payments, permit and license applications, fault logging and tracking, and emergency contact portals.
- User Experience: Intuitive navigation, mobile responsiveness, and interactive elements.
- Compliance: Adherence to POPIA, security standards (HTTPS, OAuth2), and accessibility requirements.
- Training and Documentation: Certification-based training on Laravel and WordPress, user manuals, and technical documentation.
- Support: 36 months of post-launch managed maintenance and support, including quarterly performance reviews and bi-annual system audits.
Mandatory Documents
Bidders must submit the following documents with their tender response. Failure to comply will result in disqualification.
Completed Forms and Declarations:
- Tender Form (fully completed and signed)
- Pricing Schedule / Bill of Quantity (all line items priced)
- Data Sheet 1: Invitation to Bid Document
- Data Sheet 2: Authority to Sign Document (with certified Board Resolution)
- Data Sheet 3: Declaration of Municipal Fees (with utility bill or lease agreement)
- Data Sheet 4: Declaration of Interest
- Data Sheet 5: Declaration of Bidder’s Past Supply Chain Management Practices (MBD 8)
- Data Sheet 6: Certificate of Independent Bid Determination (MBD 9)
- Data Sheet 7: Declaration for Procurement Above R10 Million
- Annexure “A”: Alterations by Tenderer (if applicable)
- Annexure “B”: Preference Points Claim Form
Supporting Certificates and Proof:
- Valid Tax Compliance Status Verification Pin (SARS)
- CSD Registration Report (with Supplier Number and Unique Reference Number)
- CIPC Registration Certificate
- Project completion certificates and signed reference letters (3+ projects)
- Signed maintenance/support contracts (3+ contracts)
- Training attendance registers, materials, and client confirmation letters (3+ programmes)
- CD or USB Flash Drive containing scanned copy of the full submission
Related opportunity: Polokwane Calls for Youth ICT Enterprise Funding Proposals | Apply Now
Submission Guidelines and Venue
Sealed bid proposals must be deposited at the municipal tender box. Late submissions will be strictly disqualified.
- Closing Date: Wednesday, 05 August 2026
- Closing Time: 12:00
- Venue: ICT Offices, 2nd Floor, A S Chetty Centre, 333 Church Street, Pietermaritzburg, 3201
Enquiries and Document Access
For technical and supply chain queries, contact Siphesihle Madlala at Siphesihle.Madlala@msunduzi.gov.za or 033-392-2616. No briefing session is scheduled. Download SCM 3 OF 26/27 Tender Document
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