The Petroleum Agency of South Africa (PASA) has issued an open tender (PASA-T-2027-03) for the appointment of a new, highly qualified business partner. This strategic thirty-six (36) month contract aims to provide comprehensive support for PASA’s enterprise business solutions, specifically SAGE 300, SAGE 300 People, and Business Process Management (BPM) systems. The initiative ensures the continued stability, optimization, and effective management of PASA’s critical IT infrastructure at its Century City headquarters.
Scope of Services
The successful service provider will be responsible for maintaining and supporting PASA’s on-premises SAGE ecosystem. Key operational deliverables include:
- Providing expert technical and functional support for SAGE 300 (ERP), SAGE 300 People (Payroll), and the Employee Self-Service (ESS) portal.
- Supporting the BPM module utilized for procurement and other integrated SAGE modules.
- Ensuring high system availability, timely resolution of technical queries, and effective management of system updates or patches.
- Delivering reliable, scalable, and secure IT support services aligned with PASA’s operational requirements and service level agreements.
Mandatory Compliance Requirements
To be considered responsive, bidders must submit a stringent compliance package demonstrating technical legitimacy and operational readiness. Essential documentation includes:
- A valid Central Supplier Database (CSD) registration report reflecting an active MAAA status.
- A current SARS Tax Compliance Status PIN.
- A valid B-BBEE certificate or sworn affidavit.
- Proof of relevant experience in supporting SAGE 300 and BPM environments, supported by verifiable reference letters.
- A formal declaration confirming the absence of any conflicts of interest or restrictive supplier measures.
Evaluation and Preference Criteria
Proposals will be evaluated in a multi-stage process based on Treasury Regulations and the Preferential Procurement Policy Framework Act. Bidders must first pass the administrative and technical functionality thresholds. Qualifying bids will then be adjudicated on price and specific transformation goals. For this tender, 20 specific goal points are allocated as follows:
- 12 points for Black ownership (100% Black-owned entities score full points; 75%-99% score 8 points; 50%-74% score 6 points).
- 5 points for 30% or more Black women ownership.
- 3 points for any percentage ownership by a designated group.
Submitted bids must remain valid and open for acceptance for a minimum of 120 days from the closing date.
Submission Guidelines
There will be no tender briefing session for this procurement. Bidders may submit their proposals either electronically or physically. Electronic submissions must be sent to tender@petroleumagencysa.com. Alternatively, physical bids can be delivered to the PASA offices at 1st Floor, Herons Place, Heron Close, Century City, Cape Town, 7441. Bidders submitting via the SCNET portal must also copy the official tender email address. The strict closing time is 12:00 on Monday, 07 December 2026. Late submissions will not be accepted under any circumstances. For enquiries, contact Yonela Ntsomi at 021-938-3565 or tender@petroleumagencysa.com.
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Document Downloads
Prospective bidders can access the complete tender documentation free of charge via the official National Treasury eTender portal or the PASA website:
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