The Road Accident Fund (RAF) invites qualified security service providers to submit quotations for Security System Maintenance at its Nelspruit Customer Service Centre under tender reference PR 10116323. This Request for Quotation supports critical infrastructure protection at the RAF’s Mpumalanga facility, ensuring operational continuity and asset security for this Schedule 3A public entity serving road accident victims nationwide.

Opportunity Overview and Scope

This six-month contract covers comprehensive maintenance, repair, and servicing of integrated security systems at the Nelspruit CSC, located at 36 Van Rensburg, Sonheuwel, Mbombela. The appointed provider will conduct bi-monthly site visits to maintain CCTV, access control, fire detection, burglar alarms, and electronic security equipment, ensuring all systems remain operational and compliant with safety standards.

Technical Service Requirements

Bidders must demonstrate capability in:

  • CCTV system diagnostics, camera maintenance, and recording equipment servicing
  • Access control panel programming, card reader maintenance, and door lock repairs
  • Fire detection system testing, sensor calibration, and alarm panel servicing
  • Electrical installation compliance and electronic product maintenance
  • Software installation, IT support, and security system integration

Mandatory Submission Requirements

  • Valid Central Supplier Database (CSD) registration with proof
  • Completed SBD 4 Declaration of Interest and SBD 6.1 Preference Points forms
  • Valid COIDA Certificate of Good Standing (not older than 12 months)
  • Proof of experience: minimum two client references for similar security system maintenance work (Annexure B)
  • Firm, VAT-inclusive pricing valid for 30 days from closing date

Evaluation and Preference Framework

Proposals are assessed using the 80/20 preference point system. Price accounts for 80 points; specific goals including B-BBEE status contribute 20 points. Technical evaluation covers service methodology, response times, and compliance with security specifications.

Key Dates and Submission Details

  • Published: Monday, 01 June 2026
  • Closing: Friday, 05 June 2026 at 11:00
  • Submission Email: Rfq-Menlyn.procurement@raf.co.za (exclusively)
  • Delivery Location: 36 Van Rensburg, Sonheuwel, Mbombela, 1201
  • Briefing Session: None scheduled

Related opportunity: DPWI Invites Bids for 3-Year Security Services Panel in Northern Cape

Document Access and Enquiries

Download complete tender documentation via the National Treasury eTender Portal:

For procedural enquiries, contact Khensani Maboya at khensanimab@raf.co.za or 066-342-5298. Submit compliant quotations before the 05 June deadline to support the RAF’s critical service delivery mandate.


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