Statistics South Africa invites qualified service providers to submit quotations for social media monitoring and online media monitoring services under RFQ RQ-112434. This strategic procurement targets established media intelligence specialists capable of delivering comprehensive digital listening, sentiment analysis, and reporting solutions to support the national statistical agency’s communication and stakeholder engagement objectives.
Tender Overview and Key Dates
- Tender Reference: RQ-112434
- Published: 23 April 2026
- Closing Deadline: 29 April 2026 at 11:00
- Service Location: 1 Koch Street, Isibalo House, Salvokop, Pretoria, 0002
- Contract Duration: 12 months from appointment
Scope of Services Required
The appointed provider will deliver integrated media monitoring solutions covering:
- Comprehensive tracking across 2,500+ South African publications and 160+ TV/radio channels
- Real-time social media monitoring across all major platforms, blogs, and comment sections
- AI-powered sentiment analysis, theme detection, and ad-hoc search capabilities
- Automated and manual reporting with quantitative and qualitative metrics
- Archiving and retrieval of all Stats SA mentions for the contract period
Mandatory Compliance Requirements
Bidders must meet non-negotiable gatekeeper criteria before technical evaluation:
- Valid Central Supplier Database (CSD) registration
- SARS Tax Clearance, completed SBD forms (1, 4, 6.1), and certified B-BBEE certificate
- Minimum 3-5 years’ experience in media monitoring with 3 contactable references
Submission Guidelines and Critical Instructions
Quotations must be emailed exclusively to quotations@statssa.gov.za. Do not copy any additional recipients—doing so will result in immediate disqualification. Include certified copies of directors’ IDs and CIPC registration documents. Late submissions will not be considered.
Evaluation Methodology
Proposals undergo two-stage assessment: technical functionality (minimum 70% threshold) followed by 80/20 preference point scoring for price and B-BBEE status. Technical evaluation weights media breadth, platform capability, reporting quality, team expertise, and support value-add.
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Download Tender Documentation
Access complete specifications and returnable forms via the National Treasury eTender Portal:
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