Eskom has issued an open Request for Bid under tender number E2417GXMPHEN for the provision of comprehensive canteen management and catering services at Hendrina Power Station in Mpumalanga. The contract spans five (5) years and requires a professional, compliant, and experienced service provider capable of delivering high-quality meals, efficient operations, and excellent customer service to station personnel. Submissions must be completed online via the Eskom e-Tendering portal by 10:00 on Thursday, 5 February 2026.

A non-compulsory virtual briefing session will be held on 20 January 2026 at 10:00 via Microsoft Teams.

Scope of Services: Full Canteen Management and Catering Operations

The successful service provider will manage all aspects of the canteen, including:

  • Daily preparation and service of breakfast, lunch, and dinner for up to 300 staff members
  • Provision of tea, coffee, and snacks during shift changes and meetings
  • Ad-hoc catering for training sessions, safety events, and official functions
  • Point-of-sale (POS) system management with cashless payment options
  • Kitchen and dining area cleaning, waste management, and hygiene compliance
  • Inventory control, procurement of food and consumables, and cost management

All operations must comply with food safety, occupational health, and environmental standards.

Mandatory Requirements and Compliance Documentation

Bidders must submit the following to be considered:

  • Valid registration on the Central Supplier Database (CSD)
  • SARS Tax Compliance PIN
  • B-BBEE Certificate or sworn affidavit (Level 1โ€“8 or EME/QSE)
  • Three verifiable references for similar canteen or institutional catering contracts (minimum 3 years duration)
  • Chef qualifications (NQF 4+ in Food Preparation or equivalent) and proof of registration with a recognised chef association
  • Completed Standard Bidding Documents: SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), and SBD 8 (Past SCM Practices)
  • Quality Control Plan (QCP) and Occupational Hygiene Compliance documentation

Joint ventures must ensure all partners meet these requirements.

Two-Stage Evaluation with 70% Functionality Threshold

Proposals will undergo a rigorous assessment:

  1. Functionality Evaluation (100 points):
    • Experience & References (20 pts)
    • Staff Qualifications & Training (20 pts)
    • Menu Planning & Nutritional Standards (15 pts)
    • Operational Methodology & Equipment (15 pts)
    • Hygiene, Safety & Environmental Compliance (15 pts)
    • Financial & Pricing Strategy (15 pts)
    • Minimum 70 points required to proceed
  2. 80/20 Preferential Procurement Scoring:
    • 80 points: Price (lowest compliant = 80)
    • 20 points: Specific Goals (Black, women, youth, disability ownership, and SMME status)

Submission Guidelines and Key Deadlines

  • Optional Briefing: 20 January 2026 at 10:00 (Microsoft Teams โ€“ link in tender docs)
  • Closing Date & Time: 5 February 2026 at 10:00 (CAT)
  • Submission Method: Online only via Eskom e-Tendering portal:
    Submit Your Bid (E2417GXMPHEN)
  • Format: All documents in PDF; no ZIP files or hard copies accepted
  • Late submissions will be disqualified

Bid validity must be 120 days from the closing date.

Related opportunity: ATNS Invites Proposals for 5-Year Canteen and Catering Services

Access Tender Documents and Contact Information

Download the complete bid package:

Tender Document Links:

  1. SDLI Strategy Document
  2. Occupational Hygiene Requirements
  3. CQP Template
  4. Form A Category 2
  5. NEC3 Contract Draft
  6. Eskom Standard Conditions of Tender
  7. High Risk Document
  8. Main Invitation to Tender (ITT)
  9. List of Tender Returnables
  10. Quality Control Plan
  11. Scope of Work
  12. Technical Evaluation Criteria
  13. E-Tendering Training Acknowledgement
  14. Environmental Requirements Checklist
  15. E-tendering Help Manual

For inquiries:

  • Contact: Mr. Tebatso Lewele โ€“ 013 296 3000 | LeweleTM@eskom.co.za
  • Note: All questions must be submitted in writing via the e-Tendering portal

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