The George Municipality in the Western Cape has issued an open tender (GMT005/26-27) inviting qualified service providers to submit proposals for the management of the Rosemoor Home for the Aged. This strategic three-year contract aims to address the municipality’s capacity constraints by appointing a professional service provider to handle the day-to-day operations of this critical social welfare facility, ensuring dignified care and efficient management for elderly residents.
Background and Project Scope
The Rosemoor Units for the Aged, located at Erf 8615, Attakwa Street, Rosemoor, George, is municipal property requiring dedicated operational management. The George Municipality has identified a need for professional, on-site management to ensure the facility operates efficiently and meets the needs of its elderly occupants. The appointed service provider will be responsible for daily operations while the municipality retains responsibility for building maintenance, waiting list management, unit allocation, and the signing of rental agreements.
Key Project Deliverables
The successful service provider will be required to deliver comprehensive management services, including:
- Establishment of a permanent on-site presence with personnel available daily during operational hours.
- Strategic positioning to effectively deal with complaints, queries, and requests from unit occupants.
- Professional day-to-day management of the Rosemoor Home for the Aged facility.
- Implementation of systems to ensure responsive and efficient service delivery to elderly residents.
- Coordination with the municipality on maintenance issues and tenant management matters.
Compulsory Briefing Session
Attendance at the compulsory clarification briefing meeting is mandatory. Non-attendance will result in immediate disqualification of the tender. The session is scheduled for Thursday, 05 November 2026, at 10:00. It will be held at Rosemoor Home for the Aged, Erf 8615, 2 Attakwa Street, Rosemoor, George. This briefing provides critical insights into the facility’s current operations and the municipality’s expectations for the successful bidder.
Mandatory Eligibility and Required Documents
Bidders must ensure the following documentation accompanies their submission, as failure to provide these will result in disqualification:
- Valid NPO/NPC registration number
- Most recent audited financial statements
- Latest bank statements for the past three months
- Proof of subsidy from the Department of Social Development or other funders
- Proof of a roadworthy vehicle
- Certified qualifications and driver’s license with PDP for key personnel, including an Admin staff member, Auxiliary Worker, Home Base Care Worker, Social Worker, Nurse, and Driver
- A valid Tax Compliance Status (TCS) Pin
- Proof of registration on the Central Supplier Database (CSD)
Mandatory Compliance and Evaluation Criteria
Bidders must submit a comprehensive proposal demonstrating technical capacity and financial viability. The tender will be evaluated in accordance with the Preferential Procurement Policy Framework Act (Act 5 of 2000) Regulations 2022, utilizing the 80/20 preference point system:
- Price: 80 points allocated for competitive pricing.
- B-BBEE Status and Specific Goals: 20 points allocated for transformation objectives.
Bidders must ensure all documentation required to claim preference points is attached, as incomplete submissions will not be awarded specific goal points.
Submission Guidelines and Document Access
Tender documents are available for a non-refundable deposit of R309.35 from the Supply Chain Management Unit, Fifth Floor, Civic Centre, 71 York Street, George. Alternatively, documents can be downloaded free of charge from the George Municipality website at www.george.gov.za.
Completed tenders in sealed envelopes, clearly marked “Tender No. GMT005/26-27”, must be deposited in the official tender box at the George Municipality, Fifth Floor, Directorate: Financial Services, Supply Chain Management, Civic Centre, 71 York Street, George. The strict closing time is 12:00 on Friday, 27 November 2026. Tenders will be opened publicly in the Committee Room at 12:05 on the same day. Late, unmarked, faxed, emailed, or posted tenders will not be considered.
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Enquiries and Tender Documents
All enquiries can be directed to Ms. Simnikiwe Mbekushe at (044) 802 2019 or smbekushe@george.gov.za.
Tender Documents:
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