The Office of the Ombud for Financial Services Providers (FAIS Ombud) invites suitably qualified recruitment service providers to submit quotations to form a panel for recruitment services. The panel will be appointed for a period of three (3) years.
FAIS Ombud Seeks Recruitment Services Panel
The FAIS Ombud was established by the Financial Advisory and Intermediary Services Act 37 of 2002. Its role is to resolve disputes between financial services providers and their clients in a procedurally fair, informal, economical and expeditious manner. The office seeks to appoint a maximum of five (5) service providers to form a recruitment services panel.
Scope of Work and Service Requirements
The successful service providers will deliver:
- Recruitment advertising, including print media
- Various temporary and permanent recruitment
- Response handling
- Sourcing of candidates
- Headhunting and specialist search
- Generation of industry and trends reports as and when required
The skilled employees will be required in fields including case management, adjudication, human resources, finance, supply chain management and information and communication technology.
Mandatory Requirements for Bidders
Bidders must submit the following compulsory documents:
- Proof of registration on the National Treasury Central Supplier Database (CSD) with compliant tax status
- Valid B-BBEE Certificate or Sworn Affidavit
- Completed and signed SBD 4 Bidder’s Disclosure Form
- Completed and signed SBD 6.1 Preference Points Claim Form
- Completed quotation aligned with the pricing schedule
- Three contactable reference letters on official letterhead from clients for whom recruitment services have been provided within the last three years
- Proof of registration with the Federation of African Professional Staffing Organizations (APSO) or an equivalent professional body
Price and Preference Point Evaluation
The 80/20 preference point system will apply, with 80 points allocated for price and 20 points for specific goals. Preference points will be awarded for at least 51% black owned entities (10 points), at least 31% black women-owned entities (6 points) and QSE or EME status (4 points).
Key Submission Requirements
Bidders must note:
- Prices must be valid for 30 days from the closing date
- Prices must be firm and inclusive of VAT where applicable
- Pricing must clearly indicate all costs including transport and accommodation
- The FAIS Ombud reserves the right to negotiate the price with the appointed service provider
- Service providers must initial each page of the tender document
Related opportunity: FAIS Ombud Seeks Microsoft Dynamics 365 Support Partner
How to Submit Your Quotation
Submit your completed quotation and supporting documents via email to supplychain@faisombud.co.za before 02 October 2026 at 16:00. Late submissions will not be accepted.
Tender Documents:
Download the full RFQ document here
Enquiries:
Email: supplychain@faisombud.co.za
Telephone: 012-762-5000
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